FAQ

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Shipments & Returns

 

Shipping:

We ship immediately if items are in stock, if not, it will take about 7 days to acquire the items and ship everything in a single parcel. If it takes more than 7 days, we will first ship items we have in stock and then ship the rest with no additional cost.

 

In case you want to receive all items we have in stock from your order immediately, let us know about it through our website. We will arrange an express shipping with additional shipping cost.



Delivery time for domestic shipping (Spain) is 24/48h and between 2-5 days for international shipping. Please note that this data has been provided by the carrier and is subject to change in each case. Therefore we are NOT responsible for any delays incurred for reasons beyond LucrOit. 

 

Shipping cost depends on the destination country and carrier.

TIPSA for Spain and Portugal and FedEx for the rest of the countries.

*In any case, the price does NOT include customs or other costs related to shipping.

 

 


 

Return Items You Ordered:

 

We offer 10 days with no extra cost for returning orders bought in our online store and money for items value will be refund

Note: shipping cost will NOT be refund

 

If the product you bought has manufacturing defects, it will be replaced for a new item.

Return items have to be sent with the original receipt.

 

To proceed for a refund of any item bought in our online store, first we need to receive them in our facilities. Once received and inspected that they are in good conditions, we will proceed for a refund processs. Refunds are issued based on the payment method used at the time of purchase. Please note that we will NOT refund shipping cost.

 

For refund or replacement for the items that are lost or stuck in the custom will be considered as not-received and will be neither refunded nor replaced.

 

Please state “return” for the returns and do not state a monetary value. For this reason, LucrOit is not responsible for these charges, but the customer.  We also recommend to send your product in a trackable shipping.

 

Return address:

LucrOit

Sur 2

P.I San Millan

28950, Moraleja de Enmedio

Madrid, Spain 

Telephone: 0034 916 093 162